The sales management system is integrated ERP system that ramps sales by implementing highly efficient sales techniques, streamlining sales processes, and monitoring your sales team. Keeping a 360-degree overview of your sales team is not an easy task. Sales software will help you maintain strict control over your sales pipeline, track KPIs, analyze win and lost deals, monitor prospect-to-customer ratio, and check employee productivity in real-time.
A sales management system optimizes the entire sales chain and provides the power in your hands. Sales practices will remarkably improve when the sales team is equipped with up-to-date tools and managers monitor their teams more efficiently.
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Visualizing Sales Pipeline
Sales Tracking
Track Performance Of Our Sales Reps
Sales Automation
Tracking Sales Conversations
Sales Notifications
Visualizing Sales Pipeline
The sales pipeline is a long funnel that consists of stages like lead generation, lead qualification, sales opportunity conversion, and deal closure. Sales software allows you to analyze where your prospects are in the sales pipeline. You can study the past sales strategies that have helped you convert leads into paying customers. The best part is that you can fine-tune these strategies based on customer preferences and market conditions and push them across the sales funnel faster.
Sales Tracking
Your sales performance is based on multiple KPIs such as sales reps’ performance, close deal ratio, the average time taken to close the deals, average profit margin, monthly calls and emails sent per employee, average deal size, and much more. A sales management system will align each KPI, provide you detailed insights into the sales process and help improve your sales team.
Track Performance Of Our Sales Reps
As a sales manager, it’s your responsibility to monitor the sales team performance and consistently improve the results. You can measure various performance metrics as described in the above point and determine the star performer of the week, month, and year. This feature has dual benefits. Firstly, the sales reps will perform better when they know that their daily routine activities are being constantly monitored. Secondly, as a sales manager, you can reward the highest performing sales candidates and identify those that need handholding.
Sales Automation
Regardless of the training your sales reps get, they can never match the efficiency of machines. Sales management software allows sales teams to automate the majority of functions. This feature provides two benefits. Firstly, human errors are eliminated. And secondly, sales teams can focus on mission-critical tasks instead of wasting their time and efforts on performing trivial jobs like data collection and responding to customer queries.
Tracking Sales Conversations
Sales teams communicate with leads every day. It’s essential that you monitor this stream of conversations effectively as the company’s reputation depends on it. A sales management system allows you to capture emails, calls, and any other conversation form between the lead and the sales rep. With such data in your hands, you can gather valuable insights that will help refine the sales pitch and improve the customer conversion ratio.
Sales Notifications
Your sales process needs to be fast and efficient to ensure that your customers get the best service. The sales management system notifies the sales reps as soon as a new lead is assigned to them. It significantly reduces the first response time and substantially increases the chance of lead conversions. Also, the sales management software sends a notification to the sales rep whenever a lead lands on the homepage. The sales rep can then contact the customer, inquire about their requirements, and move them through the sales pipeline.
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Sage CRM comes with built-in customer-focused management tools that will allow your business to manage its buying and selling cycles efficiently. It’s best for businesses that earn profits by providing after-sales service and selling subscription-based products and services.
Manage your sales pipeline efficiently with Sage CRM. You can efficiently manage all the stages in the sales funnel, from discovering leads to making the first contact, including new leads, contact-made leads, qualified leads, proposals presented, negotiations made leads won and lost. The sales software will allow you to address the customer’s pain points at the right time. You can scale the sales process, estimate the sales revenue, and achieve goals within the stipulated time.
Your sales team can create different pipelines for products, leads, sales teams. These items are sorted based on parameters that are specific to that pipeline. The best part is that regardless of the number of pipelines you create, each will follow a separate step-by-step workflow.
Our in-house sales management software will automatically capture contact management details and feed them inside the sales pipeline appropriately. Your sales reps don’t have to waste time doing so. Instead, they can begin 360-degree research on the leads and create a persuasive sales pitch.
Sage CRM is the best sales software as it provides you the ability to see each sales management metric through a visually appealing dashboard. You can monitor how many deals have been won and lost through bar graphs and pie charts. It’s also convenient to sort leads through a drag-and-drop feature across the sales pipeline and formulate customer KPIs.
Sage CRM can be easily integrated with social media apps. Your team can conveniently browse through the lead’s social media accounts and get a comprehensive understanding of their needs, and ambitions. It will allow your business never to miss opportunities, save time, improve response time, and minimize errors.
CRM software has a bright future in the sales department
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The first contact management software was released in 1986 and a lot has changed since then. Today, companies across all industries are figuring out how to make good use of lead contact details to improve their marketing and sales functions. We live in a world where market conditions fluctuate every day and customer preferences change every hour. Scientific improvements and technological disruptions seem to be the only key to all answers. Fortunately, marketing and sales management systems have undergone massive developments in the past few years, and companies bear the fruits now.
Here are the top 5 technology trends that will help you significantly improve sales management for your business.
Intelligent Communication Tools
AI has been making strides for over a decade now. It has been creating ripples of change across industries by enhancing efficiency, qualifying more leads, and optimizing tasks. Due to these reasons, sales-specific companies are readily implementing CRM systems to get a helping hand.
Chatbot-enabled ERP in sales management is the perfect example of an intelligent communication tool as it provides immense details about leads and helps provide 24/7 chatbot support to customers. The global chatbot service market is expected to swell to USD 1.34 billion by 2024.
Provide immense details about leads
Provide 24/7 chatbot support to customers
Task Optimization
Greater efficiency
Call Analytics and Speech Recognition
AI-powered call analytics and speech recognition software systems help the process, interpret and understand conversations quickly and efficiently. It allows the sales team to understand the customers’ needs, expectations and preferences conveniently. Speech recognition plays an essential role for the sales department as it will enable gaining valuable insights from conversations that transpire between the sales rep and the prospect. This information can be used for the following purposes:
Better comprehend the needs and wants of your leads.
Train sales reps.
Measure the results of sales and marketing activities.
Identifying whether sales reps are adhering to the script.
Updating the knowledge base.
Recognizing top skills that increase the prospect-to-consumer ratio.
Mobile Solutions
Recent research by Dynamic Fields revealed that 76% of consumers shop on mobile devices because it saves time. But there’s a catch. The report also showed that only 12% of customers are satisfied with the mobile experience, meaning there is plenty of improvement opportunities.
Mobile apps have become part and parcel of everybody’s lives. You should develop an easy-to-use mobile application that will allow customers to avail services from the comfort of their home. Moreover, it will also help your business in the following ways:
Increasing sales
Building a compelling brand
Boosting revenue
Improving customer loyalty, engagement, and advocacy.Mobile apps have become part and parcel of everybody’s lives. You should develop an easy-to-use mobile application that will allow customers to avail of services from the comfort of their homes. Moreover, it will also help your business in the following ways:
The Internet of Things (IoT)
IoT has the potential to bring massive changes in the sales and marketing field. IoT devices can analyze customer data in real-time, discover customer needs, and forecast future opportunities.
IoT is gradually becoming an integral part of the sales team because it helps with:
Sage CRM sales management software is specially built to manage all customer interactions in one place that is accessible to all business stakeholders at any time.
You can send and receive emails instantly with the Sage CRM software.
Reduce your bounce-off rate to the minimum with our chat integration application.
Manage log calls that are dialed outside the software easily.
This easy-to-use software will send real-time alerts and notifications whenever a lead clicks on your email.