Customer Item Number in Sage 300cloud

A customer and organization can have different Item number for the same Item which leads to usage of Customer item number. Customer item number refers to linking of your item number to customer’s item number for the customer.

When ordering from organization, major customers frequently want to utilise their own stock numbers. You can link customer item numbers to inventory items in Sage 300 ERP.

In this blog, we’ll go through how to build up client item numbers and how to use them instead of your own part numbers to process orders.

1) Setup customer item numbers

The Customer Details screen (Inventory Control>>IC Items and Price Lists folder) is used to create Customer Item Numbers.

A single item in organisation’s inventory can have any number of client item numbers linked with it. Customer item numbers are unique to the customer and also you can define the customer’s unit of measurement, so the same number can be used for multiple things by different customers.

We have put up customer item number DESK LAMP CASE for customer 1200 and item A1-103/0 in the example.

2) Using Customer Item Numbers in Order Entry

Order Entry will replace the customer’s item number with organisation’s inventory item number and automatically put the customer’s item number in the Customer Item Number field if organisation uses customer item numbers to enter the item number on detail lines.

Using customer part number facilitates easy and faster functioning and reduces time for data entry as most of the customers provide you with their item number on Purchase Orders so instead of looking through organisation’s inventory to find out the item’s name by looking at customer’s item name, organisation can just map the Customer Item number for the customer to your Item.
To avoid any confusion, on the entry-level both your item number as well as customer item number is visible.